We hate to see you go but you can cancel your box-by-box subscription anytime after the first box ships by going to your account page and using our online "manage subscription" tool. Auto-renewing subscriptions (pay every 2 or 6 or 12 months) are only eligible for cancellation after the initial prepaid term has been completed, you can turn off the auto-renew option anytime from your "manage subscription" page. You must update your account before your renewal date.
YOUR SUBSCRIPTION WILL CONTINUE UNTIL YOU CANCEL AND, IF YOU DO NOT CANCEL YOUR MEMBERSHIP PRIOR TO YOUR RENEWAL DATE, YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW FOR A NEW SUBSCRIPTION PERIOD OF THE SAME AMOUNT OF TIME.
All cancellation requests received after your renewal will apply to the following Subscription Period.
We may terminate your membership, without notice, for conduct we believe violates these Terms and Conditions or our policies, is harmful our business interests, or for an inactive account.